Privacy Policy


5nine Software, Inc. (“5nine”) has created this Privacy Policy in order to disclose its use of consumer data collected about you. This Privacy Policy is effective as of January 1, 2012. Any questions regarding this policy should be directed by email to You may also contact 5nine at 1555 Palm Beach Lakes Blvd, Suite 750, West Palm Beach, FL 33401 USA. The following policy discloses 5nine’s information gathering and dissemination practices for its website.

Information Collected and Received

5nine may collect or receive information about each person who registers with the 5nine website including, but not limited to, user name, password, first and last name, email address, company name, street address, gender, occupation, and interests. 5nine also collects information on the pages you access and other information you may volunteer, such as survey information.

Uses of Information


5nine reserves the right to disclose information when required by law.

We occasionally use other companies to perform services necessary to our operations. In the course of providing these services, those companies may have access to your personal information. By contractual agreement, those companies must treat your information in accordance with this Privacy Policy. However, we will not be liable for any damages that may result from the misuse of your personal information by these companies.

5nine may use your IP address to help diagnose problems with 5nine’s server and to administer 5nine’s website. Your IP address may also be used to help identify you and your online profile and to gather broad demographic information.

5nine’s site’s registration forms require you to give 5nine contact information (such as your name and email address) and demographic information (such as your zip code, age, or income level). 5nine uses the information from the registration form to send you information about 5nine and promotional material from some of 5nine’s partners. Your contact information is also used to contact you when necessary. 5nine may use demographic and/or profile data to tailor your experience on 5nine’s site, show you content that 5nine thinks you may be interested in, and display content according to your preferences. The demographic and profile data will be shared with advertisers ONLY on an aggregate basis.

We may also disclose, on an anonymous basis, statements made by our customers.

In the case of online ordering, your information is used to process your order, create general product license codes, and to deliver products or product license codes. For free license code registration, your information is used as part of our technical support and quality assurance programs. In addition, we may use the information to contact you regarding a technical support issue or to follow up on a trial download of one of our software products.

Should there ever be a change in ownership of 5nine, we want to be able to maintain a relationship with you. In the event of a sale, merger, public offering, bankruptcy or other change in control of 5nine, your information may be shared with the person or business that owns or controls this site. Opting out of receiving information will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information.


5nine uses industry-standard technologies when exchanging consumer data between 5nine and other companies to help ensure its security. This site has security measures in place to protect the loss, misuse and alteration of the information under 5nine’s control.

5nine Software products may remotely communicate with 5nine servers the CPU and core counts in use for purposes of license compliance.  In the future, the software may also transmit generic computer information to 5nine, such as host and VM OS type and versions as well as feature usage.


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. 5nine’s site uses cookies to keep track of your session, shopping cart, and advertising delivery. 5nine may also use cookies to deliver content specific to your interests and to save your password. 5nine may use an outside ad company to display ads on 5nine’s site. These ads may also contain cookies. While 5nine uses cookies in other parts of 5nine’s website, cookies received with banner ads are collected by 5nine’s ad company and 5nine does not have access to this information.

Cookies In Use on This Site

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies. We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site
  • Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)
  • There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

YouTube – Privacy Policy powers the videos on our site
Google – Privacy Policy

Disabling these cookies will likely break the functions offered by these third parties.

Social Website Cookies

So you can easily “Like” or share our content on platforms such as Facebook and Twitter, we have included sharing buttons on our site.

Cookies are set by:

Facebook – Privacy Policy

Twitter – Privacy Policy

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Site Improvement Cookies

We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.

These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at

You can opt-out of almost all advertising cookies at, although we would prefer that you didn’t as ultimately adverts help keep much of the internet free.

It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be tailored to you any longer.

DoubleClick – Privacy Policy owned by Google Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts.

The technology to do this is made possible by cookies, and as such we may place a remarketing cookie during your visit. We use these adverts to offer special offers etc. to encourage you to come back to our site.

Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymized. You can opt out of these cookies at anytime as explained above.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s, and a large proportion of the world’s websites, as cookies are a standard part of most modern websites.

It may be that you have concerns around cookies related to what’s known as spyware. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.


5nine may create links to other websites. 5nine will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by 5nine may have links leading to 5nine’s site. 5nine cannot control these links and 5nine is not responsible for any content appearing on these sites.

As Required By Law

5nine may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on 5nine or to protect and defend the rights or property of 5nine.


5nine may amend this policy at any time. If 5nine is going to use personally identifiable information collected through 5nine’s corporate site in a manner materially different from that stated at the time of collection, 5nine will notify users via email and/or by posting a notice on 5nine’s website for 30 days prior to such use.


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, you can contact us at


We value your privacy and you can opt-out of receiving communications from 5nine at any time. To opt-out of receiving our communications, go to our Unsubscribe page; or (ii) send postal mail to: 5Nine Software, Inc. 1555 Palm Beach Lakes Blvd, Suite 750, West Palm Beach, FL 33401 USA, Attention Opt-Out. Please include your email address with your request for Opt Out so we may immediately honor your request.