Privacy Notice

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. You can see our Personal Data Protection / Privacy Policy.

5Nine, Inc is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

  • Contact Information
  • Product Interests

2. Why we need it

We need your personal data in order to provide you with the following services:

  • Business Transactions
  • Optimal User Experience

3. What we do with it

Your personal data is processed in The United States of America. Hosting and storage of your data also takes place in  in The United States of America.

No third party providers have access to your data, unless specifically required by law.

4. How long we keep it

Under data privacy law, we are required to keep your documents for 2 years according to the Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please see our Data Retention Policy for more information on our personal data retention schedule.

5. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us through our privacy preference form. In the event that you wish to complain about how we have handled your personal data, please contact the Data Protection Officer at compliance@5nine.com or in writing at 1555 Palm Beach Lakes Blvd, Suite #750, West Palm Beach, Florida, 33401 United States of America. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact your local Data Protection Authority and file a complaint with them.