Karen is a talented leader with extensive experience in software-as-a-service (SaaS), mobility and security. She brings to the organization critical experiences gained from high growth and velocity environments, with a particular focus on customer satisfaction, revenue retention, process enhancement and sales excellence.
Prior to joining 5nine, Karen was with Fiberlink/MaaS360, a privately held mobile security company acquired by IBM in late 2013. Karen served most notably in senior leadership roles in Operations and Sales and was responsible for all customer delivery and retention, as well as for the creation of the company’s Inside Sales function. Karen has also served as a Business Unit Executive for IBM. In this role she acted as a focal point for coordination between IBM and North American Security Sales leadership. In addition, she was responsible for the management of MaaS360 Fortune 1000 sales teams and initiatives.
Karen is an avid golfer and sports fan. She is passionate about her family, work and Lehigh University, her alma mater, from which she holds a Bachelors Degree in Government (and as a season ticket holder has attended over 150 football games in her lifetime). Karen resides outside of Philadelphia, PA with her husband and three children.